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Privacy Policy

Privacy Policy

This Privacy Policy explains how Couch Hut processes personal data on combcouchhut.click in connection with spiritual growth courses for executives. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01
Processing purpose

Purposes of Processing

We process personal data to provide and manage course access, create and maintain accounts, process registrations and payments, communicate with users, respond to inquiries, monitor site performance, improve content and functionality, maintain security, prevent misuse, and meet legal, accounting, and recordkeeping obligations. We may also use data to enforce our terms and protect our legitimate business interests.

We use personal data only for operational, administrative, and compliance purposes tied to the site.
02
Sharing partners

Service Providers and Partners

We may disclose personal data to hosting, analytics, payment, customer support, security, and communications providers that process data on our behalf under appropriate confidentiality and security obligations. We may also share information with professional advisers and business partners involved in operating the website or delivering enrolled services, subject to contractual limits and applicable law.

Service providers receive only the information needed to perform contracted functions.
03
Legal basis

Legal Disclosures

We may share personal data with courts, regulators, tax authorities, law enforcement, or other public bodies when disclosure is necessary to comply with legal obligations, respond to lawful requests, protect rights, or establish, exercise, or defend legal claims.

We disclose information to public authorities only when a lawful basis requires or permits it.

Subject to applicable law, you may have rights to access your data, request correction or deletion, object to certain processing, and ask for restriction or portability in appropriate cases. Where we rely on consent, you may withdraw it for future processing. We may need to verify your identity before acting on a request.

Available rights may vary depending on the legal basis for processing and local law.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to confirm your identity and to understand the scope of the request. If we cannot comply in full, we will explain the reason where permitted by law.

Requests are handled after reasonable verification and within the time limits set by law.

Retention periods depend on the type of data and the reason it was collected. Account, transaction, and support records are kept for the period needed to operate the service, resolve disputes, meet legal obligations, and maintain business records. When data is no longer needed, we delete it, anonymize it, or securely archive it where deletion is not immediately possible.

We keep data only for as long as needed for the stated purpose or as required by law.

If we make material changes, we will post the revised policy on this page and, where appropriate, provide additional notice through the website or other reasonable means. The date of the latest revision should be read together with the version in effect at the time of your use.

We review this policy periodically and update it when our practices or legal obligations change.
GDPR

Regulation

GDPR Notice

Where the GDPR applies, we process personal data only when we have a lawful basis, such as consent, performance of a contract, compliance with a legal obligation, or our legitimate interests, provided those interests are not overridden by your rights and freedoms.

If you are located in the European Economic Area, the General Data Protection Regulation may apply to our processing of your personal data.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityCroatian Personal Data Protection Agency (AZOP)
This section is intended for users whose data is protected by the GDPR.

GDPR Rights

GDPR Rights

You may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to request data portability where applicable. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with a competent supervisory authority.

The rights described below apply subject to the conditions and exceptions set out in the GDPR.
01

Personal Data We Collect

We may collect identifiers and contact details, account and profile information, course enrollment and participation records, payment-related information handled through our service providers, communications sent to us, and technical data such as device, browser, and usage information. Where required, we may also process information you choose to provide in forms, surveys, or support requests.

The categories of data collected depend on how users interact with the site and course services.
02

Sources of Personal Data

We receive data from you when you register, enroll, submit forms, contact us, or otherwise use the website. We also obtain data automatically through logs, cookies, and similar technologies, and may receive limited information from service providers that support payments, analytics, hosting, or communications.

Some information is provided directly by users, while other data is created through normal website operation.
03

Types of Cookies

Essential cookies are used to keep the site secure and functioning. Preference cookies remember selected settings. Analytics cookies help us understand how the site is used so we can improve performance and content. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period unless removed earlier.

We use a limited set of cookie categories for operation, preferences, and measurement.
04

Cookie Controls

We use standard browser and device controls to manage cookies. You can block or delete cookies through your browser settings, but some parts of the site may not function properly if essential cookies are disabled. Where consent is required, non-essential cookies are used only after the relevant choice is made.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
Contact Information

Contact Information

Privacy email
sales@combcouchhut.click
Telephone
+385 92 406 6706
Mailing address
Salonitanska Cesta 13, 21210 Solin
Privacy contact
sales@combcouchhut.click

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page